Brisbane · Flat $150 rate
Computer Repairs
Your computer is the thing standing between you and everything else you need to do - banking, schoolwork, running the business from the kitchen table, keeping in touch with family. When it dies, you are not interested in jargon or a three-hour estimate. You want it working.
That is the whole job. I am a one-person outfit, so the person who answers the phone is the person who turns up, and the person who turns up is the person who fixes it. There is no call centre, no junior tech, no upsell.
- Flat $150 rate
- No call-out fee
- 7 days a week
- Fixed or you do not pay
Onsite rate
$150/ first hour
- Call-out fee
- $0 - never
- Weekend & public holidays
- No surcharge
- After the first hour
- Billed in 15-minute blocks
- Replacement parts
- At cost, no mark-up
- Turnaround
- Most jobs finished inside the first hour
- Onsite
- Home or office
- Areas
- 666 suburbs
Includes GST for home users. Excluding GST for businesses. If it cannot be fixed, you do not pay.
What a flat $150 covers
The rate is for the job, not the hour on a timesheet. I have deliberately kept the standard job list inside one visit so most problems are gone before I leave:
- Diagnosing the fault and explaining it in plain English
- File clean-up and registry repair
- Fixing slow start-up
- Removing junk programs and nagging pop-up windows
- Removing virus and spyware infections
- Removing browser hijackers such as Snapdo
- General PC optimisation for faster overall speed
- Checking and repairing internet, email and printing
What it costs
**$150 for the first hour**, then work continues in 15-minute blocks. Most problems are fixed inside that first hour.
**No call-out fee. No weekend or public holiday surcharge.** GST is included for home users and excluded for businesses. If I cannot fix it, you do not pay.
**Parts are charged at cost, with no mark-up.** If a part needs replacing you get the invoice price, and I will tell you before anything is ordered.
How the visit works
I come to your home or office in {suburb} at a time that suits you - early mornings, evenings, weekends and public holidays are all normal. You watch the work if you want to.
For anything heavier I take the machine back to the workshop. There I have the fast connection and the bench, so downloads and scans do not eat into your monthly data allowance. The charge is agreed before I start, and I will call you with every step. When it is done I bring it back, plug everything in and check internet, email and printing actually work before I leave.
Other computer repairs jobs
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from $129
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More memory, faster drives, better graphics - the upgrades that actually make a computer feel different.
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Learn moreHow a visit works
- 1
You call and describe it
No booking form and no call centre. I will tell you honestly whether it sounds like something I can fix, and roughly what it will cost.
- 2
I come to you
Early morning, evening, weekend or public holiday - all normal, none surcharged. Home or office. You can watch the work.
- 3
You are told before anything happens
The price is agreed before the job starts, and if a part is needed you get the cost price rather than a mark-up.
- 4
It works, or you do not pay
If I cannot fix it, there is no charge. If something I did stops working, I come back and look at it.
Computer Repairs - common questions
The questions that come up most on these jobs.
How much does a computer repair cost?
The flat onsite rate is $150 for the first hour, then work continues in 15-minute blocks. There is no call-out fee and no surcharge for weekends or public holidays. Most problems are fixed inside the first hour. GST is included for home users.
Do you charge a call-out fee?
No. The $150 covers the visit and the first hour of work. There is no separate travel charge, anywhere in the Brisbane, Logan or Ipswich area.
Can you fix my computer in one visit?
Most faults can be. The standard job list - viruses, slow performance, junk programs, pop-ups, registry problems - is deliberately sized to fit one visit. If a part has failed and needs ordering, that is the main reason a second visit happens, and I will tell you upfront.
What happens if you cannot fix it?
You do not pay. If the fault is beyond repair or beyond what is worth repairing, I will tell you that straight rather than charging you to find out.
Computer Repairs in Brisbane - book Robert.
Describe the problem on the phone. You will get an honest answer about whether it is worth fixing, and what it will cost, before anyone is booked.
- Onsite rate
- $150
- first hour
- Call-out fee
- $0
- never
- Weekend surcharge
- $0
- incl. public holidays
- Typical visit
- < 1 hr
- most problems